CRESSKILL, N.J.– Imer and Enver Rraci want to make sure that customers receive top-notch food and service at Delvina, their Cresskill restaurant. It's part of their Albanian culture.
"Guests are king," said Enver, the chef. "We make them feel at home."
The brothers have been in the restaurant business for 25 years: They owned and operated two Manhattan spots and Cliffs Steakhouse in Englewood Cliffs before opening Delvina in 2014. Their older brother Mario, also a partner in Delvina, operates and manages Cliffs Steakhouse since 2007.
"We stick together," said Imer, who manages the 145-seat dining area.
Imer came to the United States after graduating high school. He worked and along with Mario, sent money back to Kosova, where Enver opened a cafe.
Enver spent a year in Germany before emigrating to the U.S. He worked in the kitchen, moving up to line chef in just seven months.
"We found that we loved what we did," said Imer.
"Cooking is my passion," added Enver. "You need talent and skills and to love what you do."
He serves up gourmet cuisine – with a Mediterranean influence – with entrees ranging from $16-35.
The restaurant, at 172 Piermont Road, will soon have a broiler and more prime aged steaks added to the menu.
Imer can cook, but "with Enver, I don't have to," he said.
"You have to know everything from top to bottom," added Enver.
Delvina, which is open seven days per week, has a full bar. The outdoor patio seats 35.
In the end, it's all about customer satisfaction.
"It makes me happy when our customers are happy," Enver said.